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iRiS Guest Valet

iRiS Guest Valet is an in-room guest services app for iPad and Android tablets.

Designed to replace the traditional in-room guest welcome pack, this engaging application interfaces with your existing hotel systems and brings your property’s services and facilities to life in your guests’ hands.

A truly interactive application, iRiS Guest Valet provides guests with the opportunity to order services and book facilities such as room service, restaurant reservations, spa treatments and in-room shopping, in addition to third-party attractions such as theatre tickets and local tours.

Key Features

  • Access hotel services from an in-room tablet device
  • Seamlessly integrates with all of your hotel systems
  • Maximise revenue opportunities with effective upsell options
  • Available for iOS and Android
  • Property-owned device
  • User friendly, any feature is never more than a swipe or a tap away
  • Multilingual, it supports virtually any language
  • The app lets guests customise their room environment from a single, unified interface
  • It’s a powerful marketing tool because provides guests with access to a wide range of product, services and information
  • Guest can share features and experiences via email or social media
  • It offers the highest level of security

Competitive advantages:

Increase revenue

  • Increase your in-room dining and service orders
  • Maximise in-app revenue with customisable upselling options
  • Identify your most popular services with the iRis GXP TM analytics module

Reduces costs

  • Eliminate printing costs associated with the hotel welcome pack
  • Streamline operations and remove human error by routing orders directly to your PMS & POS systems
  • Use instantly updatable in-app promotions for more efficient stock management

Improves guest experience

  • Information about hotel services and the local area at your guests’fingertips
  • Guest can order room service and book facilities directly through the app
  • Guest can control their room environment through a single, unified interface
  • Guest can use the app in their preferred language